Odustanak od narudžbe

Prema direktivi EU 2023/2673 imate pravo odustati od ugovora o kupnji bez navođenja razloga u roku od 14 dana.

Provjera narudžbe

Za pokretanje postupka odustanka unesite broj narudžbe i adresu e-pošte korištenu pri narudžbi.

Broj narudžbe možete pronaći u e-poruci potvrde ili u detaljima narudžbe.
Adresa e-pošte korištena pri narudžbi.

Informacije o pravu na odustanak

  • The withdrawal period is 14 days from the receipt of goods.
  • Please return the goods to us no later than 14 days after submitting this form.
  • The costs of returning the goods are borne by the buyer.
  • We will refund all payments received from you, including delivery costs (at the cheapest available rate).
  • We will refund within 14 days of your withdrawal, but not before receiving the returned goods or proof of dispatch.