Fortrydelse af ordre

I henhold til EU-direktiv 2023/2673 har du ret til at fortryde købsaftalen uden begrundelse inden for 14 dage.

Ordrebekræftelse

For at starte fortrydelsesprocessen skal du indtaste dit ordrenummer og den e-mailadresse, der blev brugt ved bestillingen.

Du finder dit ordrenummer i bekræftelsesmailen eller i ordreoplysningerne.
E-mailadressen, der blev brugt ved bestillingen.

Oplysninger om fortrydelsesretten

  • The withdrawal period is 14 days from the receipt of goods.
  • Please return the goods to us no later than 14 days after submitting this form.
  • The costs of returning the goods are borne by the buyer.
  • We will refund all payments received from you, including delivery costs (at the cheapest available rate).
  • We will refund within 14 days of your withdrawal, but not before receiving the returned goods or proof of dispatch.